Frequently Asked Questions
Everything you need to know about your VEHLA experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, VEHLA ships worldwide. International delivery times vary by location but generally take between 7-14 business days depending on customs processing.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our fit notes in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At VEHLA, we are committed to ethical fashion. We use high-quality, durable materials and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.